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Plumbing · the Omaha metro
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Sump Pump Repair

A pump that already can't keep the pit down has nothing in reserve for the spring melt, so get it looked at before the ground thaws.

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When this becomes an emergency

What a pro does

Sump pumps carry a heavier load here than in a lot of the country, because nearly every house has a basement and the ground around it holds water. Loess soil on the hills drains fast on the surface and then hands the water to the clay beneath, and down in the river bottoms and on the Council Bluffs side, the water table sits high enough that a pit can fill in a dry stretch. A plumber starts by watching the pump go through a full cycle. Constant running, dead silence and rapid short cycling each point somewhere different. The float switch gets checked first since it fails more often than the motor does. Then the check valve, because a bad one won't hold the column of water in the discharge pipe straight back into the pit so the pump's night is spent moving the same gallon over again. Where the discharge actually ends gets checked too. A line that dumps four feet from the foundation in a spring thaw is feeding the pit it just emptied. The pump gets judged against how fast water comes in, not just whether it turns on.

Frequently asked questions

The source is groundwater, not the sky. Snowmelt and a high water table keep the ground around a foundation saturated for long stretches, and near the river the table is close to the surface year round. Steady running with no weather is often normal, though a leaking check valve produces the same symptom.
For a finished basement it's worth considering, because the spring storms that push the most water at a foundation are the same ones that take out power. A pump with no electricity during a thaw is the failure people remember.
Everything, in freezing weather. A discharge that ices over at the outlet leaves the pump running against a blocked pipe until it burns out. Where the water lands matters too, since a short run just sends it back down the foundation wall.
There's no fixed number, and duty cycle decides it. A pump in a dry basement on the hills may go many years untouched, while one on bottomland that runs most of the spring wears out far sooner. Testing it before the melt is more useful than counting birthdays.

Sump Pump Repair?

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